OPD & Scheduling
Empower your clinic with
OPD & Scheduling
Our Outpatient Department (OPD) & Scheduling module transforms your front-desk operations into a highly coordinated system. It eliminates scheduling friction, reduces patient waiting times by up to 40%, and maximizes doctor slot utilization. Using our real-time interactive calendar, you can manage multiple doctor rosters, accommodate walk-in flows, configure cancellation fees, and auto-notify patients of reschedules via integrated SMS and WhatsApp channels.
Core Capabilities & Workflows
Explore the deep functionality and user interfaces built to simplify clinic management.
Interactive Calendar & Drag-Drop Rescheduling
A real-time visual calendar lets reception staff schedule, reschedule, and manage doctor calendars with ease. Drag-and-drop rescheduling eliminates manual edits and instant sync prevents double-booking across all channels.
- Designed for high productivity and speed
- Fully integrated and securely logged
Smart Walk-in & Queue Management
Walk-in patients are automatically assigned queue tokens and slotted into the live OPD list using a smart algorithm that respects existing pre-booked appointments. The reception and doctor both see live check-in status in real time.
- Designed for high productivity and speed
- Fully integrated and securely logged
Shift & Break Planner
Configure each doctor's OPD shift timings, lunch breaks, consultation slot durations, and clinic holidays from a single admin panel. The system automatically blocks unavailable slots on the booking calendar.
- Designed for high productivity and speed
- Fully integrated and securely logged
Automated Patient Notifications
Send instant booking confirmations and timely reminders via WhatsApp, SMS, or email — 24 hours and 2 hours before each appointment. Customisable message templates keep communications on-brand.
- Designed for high productivity and speed
- Fully integrated and securely logged
Why Choose Our Scheduling?
Explore the key benefits that make our solution perfect for modern clinic management.
Interactive Calendar
Real-time visual calendar to schedule, drag-and-drop reschedule, and manage doctor calendars.
Queue & Walk-in Management
Smooth check-in flows for both pre-booked and walk-in patients with live token display.
No-Show & Cancellation Policies
Automated enforcement of cancellation rules and tracking of missed appointments to maximise doctor slot utilisation.
Doctor Availability Planner
Multi-shift scheduler with customisable slot intervals, lunch breaks, and holiday settings.
Multi-branch Coordination
Manage OPD appointments across multiple clinic locations from a single unified dashboard.
Patient Self-Booking
Patients book their own slots online or via the app, reducing reception workload by up to 60%.
How It Works
Simple, step-by-step workflow designed for extreme efficiency.
Step 1: Shift Planning
Admins customise shift timings, lunch breaks, holiday lists, and patient slot intervals for each doctor.
Step 2: Smart Booking
Front desk or patients book slots on the real-time interactive calendar with drag-and-drop rescheduling.
Step 3: Check-in & Queue
Check in patients automatically, assigning queue numbers for both pre-booked slots and spot walk-ins.
Frequently Asked Questions
Got questions? We have answers. Learn more about the OPD & Scheduling.
